Quality Policy

It is the policy of Pennine Fire & Safety Limited to maintain a profitable independent business focused on the needs of our customers.

Our aims are to:

Help customers maintain their fire fighting and protection capability to the highest standards.
Maintain a local and responsive service.
Provide a full range of products and services
Remain competitive and offer value for money in terms of service and price whilst still being profitable
Maintain existing customers and attract potential new custom
Maintain an effective management system complying with statutory, technical, National and International Standards.
Encourage a culture of flexibility, service, quality and continual improvement.

This is achieved through the:

Full commitment of the top management and workforce to this quality policy and the needs of the customer.
Understanding that achieving customer satisfaction by listening and providing a consistently high quality product and service is key to the success of the business.
Skill, training, dedication and relevant working experience of staff.

Helen Shepherd
(Director)