Quality Policy

It is the policy of Pennine Fire & Safety Limited to maintain a profitable independent business focused on the needs of our customers.

Our aims are to:

  • Help customers maintain their fire fighting and protection capability to the highest standards.
  • Maintain a local and responsive service.
  • Provide a full range of products and services
  • Remain competitive and offer value for money in terms of service and price whilst still being profitable
  • Maintain existing customers and attract potential new custom
  • Maintain an effective management system complying with statutory, technical, National and International Standards.
  • Encourage a culture of flexibility, service, quality and continual improvement.

This is achieved through the:

  • Full commitment of the top management and workforce to this quality policy and the needs of the customer.
  • Understanding that achieving customer satisfaction by listening and providing a consistently high quality product and service is key to the success of the business.
  • Skill, training, dedication and relevant working experience of staff.

Helen Shepherd