"The complete specialist in fire safety"
QUALITY POLICY AND BUSINESS ETHICS STATEMENT
It is the policy of Pennine Fire & Safety Limited to maintain a profitable independent business focused on the needs of our customers.
Our aims are to:
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Help customers maintain their fire fighting and protection capability to the highest standards.
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Maintain a local and responsive service.
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Provide a full range of equipment and service.
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Remain competitive and offer value for money in terms of service and price.
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Maintain an effective management system complying with statutory, technical, National and International Standards.
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Encourage a culture of flexibility, service, quality and continuous improvement.
This is achieved through the:
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Full commitment of the management and workforce to this quality policy and the needs of the customer.
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Understanding that achieving customer satisfaction by listening and providing a consistently high quality product and service is key to the success of the business.
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Skill, training, dedication and relevant working experience of staff (all our service Technicians are refresher trained, assessed and audited regularly)
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Targets and measures are in place, which are reviewed and used to measure the performance of the business against this policy.
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