"The complete specialist in fire safety"

QUALITY POLICY AND BUSINESS ETHICS STATEMENT
It is the policy of Pennine Fire & Safety Limited to maintain a profitable independent business focused on the needs of our customers.

Our aims are to:
  • Help customers maintain their fire fighting and protection capability to the highest standards.
  • Maintain a local and responsive service.
  • Provide a full range of equipment and service.
  • Remain competitive and offer value for money in terms of service and price.
  • Maintain an effective management system complying with statutory, technical, National and International Standards.
  • Encourage a culture of flexibility, service, quality and continuous improvement.

This is achieved through the:
  • Full commitment of the management and workforce to this quality policy and the needs of the customer.
  • Understanding that achieving customer satisfaction by listening and providing a consistently high quality product and service is key to the success of the business.
  • Skill, training, dedication and relevant working experience of staff (all our service Technicians are refresher trained, assessed and audited regularly)
  • Targets and measures are in place, which are reviewed and used to measure the performance of the business against this policy.

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